Terms and Conditions

Last Updated: November 4, 2025

Welcome to Flexsell! These Terms and Conditions ("Terms") govern your use of the Flexsell mobile application and web services ("Service") operated by Flexsell International W.L.L ("we," "our," or "us"). By accessing or using our Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using Flexsell, you confirm that you:

• Are at least 18 years of age or have parental/guardian consent
• Have the legal capacity to enter into these Terms
• Will comply with all applicable laws and regulations
• Provide accurate and complete information

2. Account Registration

To use certain features of Flexsell, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

3. User Conduct

You agree not to:

• Post false, inaccurate, misleading, or fraudulent content
• Violate any laws, regulations, or third-party rights
• Post content that is defamatory, obscene, or offensive
• Engage in harassment, abuse, or threatening behavior
• Attempt to manipulate prices or engage in price fixing
• Create multiple accounts to circumvent restrictions
• Use automated systems (bots) without authorization
• Interfere with or disrupt the Service
• Collect user information without consent
• Sell counterfeit, stolen, or illegal items

4. Marketplace Rules

4.1 Selling on Flexsell

As a seller, you agree to:

• Accurately describe your products or services
• Honor your listed prices and availability
• Fulfill orders in a timely manner
• Provide quality products as described
• Respond promptly to customer inquiries
• Handle returns and refunds in accordance with your policies
• Comply with all applicable tax obligations

4.2 Buying on Flexsell

As a buyer, you agree to:

• Pay for items you commit to purchase
• Provide accurate delivery information
• Communicate respectfully with sellers
• Report problems through proper channels
• Not abuse the refund or dispute process

5. Payments and Fees

Flexsell may charge fees for certain services, including:

• Transaction fees on sales
• Premium features or subscriptions
• Advertising or promotional services

All fees are non-refundable unless otherwise stated. Prices are subject to change with notice.

6. Intellectual Property Rights

6.1 Our Rights

The Service, including its design, features, content, and trademarks, is owned by Flexsell International W.L.L and protected by copyright, trademark, and other laws. You may not copy, modify, distribute, or reverse engineer any part of our Service.

6.2 Your Content

You retain ownership of content you post. However, by posting content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, reproduce, and distribute your content for the purpose of operating and promoting the Service.

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using the Service, you consent to our data practices as described in the Privacy Policy.

8. Third-Party Services

Our Service integrates with third-party services (e.g., payment processors, shipping providers, social media platforms). We are not responsible for the practices or content of third parties. Your use of third-party services is subject to their respective terms and policies.

9. Disputes Between Users

Flexsell is a marketplace platform. We are not a party to transactions between buyers and sellers. Users are responsible for resolving disputes among themselves. We may provide dispute resolution tools but are not obligated to intervene in disputes.

10. Termination

We reserve the right to suspend or terminate your account at any time for:

• Violation of these Terms
• Fraudulent or illegal activity
• Abuse of the platform or other users
• Extended periods of inactivity

You may delete your account at any time by visiting our account deletion page.

11. Disclaimers and Limitation of Liability

11.1 Service "As Is"

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

11.2 Limitation of Liability

To the maximum extent permitted by law, Flexsell International W.L.L shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the Service.

11.3 User Responsibility

You acknowledge that:

• We do not guarantee the quality, safety, or legality of items listed
• We do not verify the identity or qualifications of users
• You are responsible for evaluating transactions before committing
• We are not liable for user actions or failures to perform

12. Indemnification

You agree to indemnify and hold harmless Flexsell International W.L.L, its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of third parties
• Content you post or transmit through the Service

13. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

• Posting the updated Terms on our website
• Updating the "Last Updated" date
• Sending notifications through the app or email

Your continued use of the Service after changes constitutes acceptance of the modified Terms.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Kingdom of Bahrain. Any disputes arising from these Terms or your use of the Service shall be resolved through:

• Good faith negotiations between the parties
• Mediation if negotiations fail
• Arbitration or courts in Bahrain if necessary

15. Contact and Customer Support

For questions, concerns, or support regarding the Service, please contact us through:

• In-app support center
• Email: support@flexsell.net
• Website: www.flexsell.net

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any additional policies, constitute the entire agreement between you and Flexsell International W.L.L regarding the Service.